Pay Online

If you would like to make a payment via bank transfer, please use the account details below:

Bank Account: Priory Veterinary Group (Christchurch) Ltd​
Sort Code: 30-80-89
Account Number: 33900868
Bank: Lloyds
Reference: Please use your surname and your pet's name as reference.

CALL US

If you would like to contact us, please call us on one of our contact numbers below, or send us a message using our contact form.

FOR EMERGENCIES, PLEASE CALL OUR CHRISTCHURCH HOSPITAL NUMBER.

Christchurch Hospital
01202 484466
59 Purewell
Christchurch BH23 1EN

Highcliffe Surgery
01425 273102
301 Lymington Road
Highcliffe BH23 5EG

Bransgore Surgery
01425 674080
Old Telephone Exchange
Bransgore BH23 8AA

BOOK

REGISTER

PET CLUB

PAY ONLINE

If you would like to make a payment via bank transfer, please use the account details below:

Bank Account: Priory Veterinary Group (Christchurch) Ltd​
Sort Code: 30-80-89
Account Number: 33900868
Bank: Lloyds
Reference: Please use your surname and your pet's name as reference.

Emergency Vet and Out-of-Hours Service

Emergency Number (24 hour): 01202 484466

Emergency Care

We will always see a genuine emergency as quickly as possible, even outside of normal working hours.  We are the only local practice to run our own 24 hour emergency vet service for clients, which is staffed by the same friendly faces you see during the day!

If you think your pet requires emergency treatment, please call us on 01202 484466.  Our experienced staff will triage calls, and advise you on the best course of action for your pet.

We take the responsibility for providing the best possible emergency care of our patients very seriously, with all clinical staff being fully trained in emergency care and first aid, including CPR techniques.  Within our team, we are also fortunate to have post-graduate certificate-holders in ‘Emergency Medicine and Surgery’ and ‘Emergency and Critical Care.’

Out-of-Hours

If your emergency is outside of normal consulting hours (after 5pm), our clients are seen at our Christchurch Hospital by our own vets and nurses, with full access to your pet’s clinical records.

Please only call us out-of-hours if you have a genuine emergency, as we work with limited numbers of staff overnight.  You should be aware that we may need to prioritise the most critical cases in busy periods, but our team will aim to see you as soon as possible.  We are immensely proud and grateful to our vets and nurses who have chosen to work with us, to offer round-the-clock care for our patients, and are committed to remaining a practice who cares about our patients, no matter the time of day… or night!

Please note: Our out-of-hour’s service is reserved for active clients of Priory Veterinary Group only.

If you are not registered with us, you will be advised to contact your own veterinary practices out-of-hours service.  We strongly advise that any non-clients familiarise themselves with their chosen veterinary practice’s emergency vet services, as we do not have any arrangement to provide other practices with out-of-hours cover.

Designated parking is reserved for inpatients, at the side of the building.

Out-of-Hours Charges

Mon-Fri 5pm-7pm £130 After 7pm £200
Saturday ————— After 5pm £200
Sunday 9am-5pm £150 After 5pm £200
Emergency - Dog Xray - Priory Veterinary Group

Animal Transport Services

We are usually unable to perform house visits out-of-hours, due to the nature of emergency treatment requirements and restricted staffing numbers.

Please note that “Owners are responsible for transporting their animals to a veterinary practice, including in emergency situations.” (RCVS Code of Conduct, updated 2021.)

We would encourage owners to make contingency plans where possible, in case of an emergency. Eg. ask family members, a friend or neighbour to help with transport. There are a few taxi and animal ambulance services in the Christchurch area who are happy to transport animals, although please note – not all are available overnight.

Contact Details

Disclaimer: We hope that you will find this information useful; however, we cannot give approval, or endorse any one company, as we do not monitor their activities.  As such, we cannot be held responsible for any consequences arising from the use of these services.

Emergency - Cat with a Cast - Priory Veterinary Group

Animal Poison Line

Priory is a member of the ‘Veterinary Poisons Information Service’ (V.P.I.S.) who we can call for specialist advice on the management of poisonings in animals.  The V.P.I.S. run a subsidiary service called ‘Animal Poison Line,’ which is a 24 hour, specialised emergency telephone service, dedicated to helping pet owners who are worried their pet may have been exposed to something harmful or poisonous.  Their specialists can advise you on whether your pet needs to been seen by us.  For more information, please visit their website at https://www.animalpoisonline.co.uk/

Emergency - Animal Poisons Line Mobile - Priory Veterinary Group